FAQ
How can I order a project from you?
You submit a request (for example, through a form), we contact you to clarify the details, then create a work plan and start development. Feel free to ask questions!
What information do you need to start working?
To begin, we usually require a detailed technical specification (TS) or a description of the task. Also, if there are any designs or initial data, it will speed up the process.
How do you ensure data security?
We strictly adhere to all data protection standards and use modern encryption methods. Your data is well-protected, and we guarantee the confidentiality of your information. If needed, we can sign an NDA (Non-Disclosure Agreement).
What payment methods do you accept? (Individuals, Legal entities)
We accept Payeer, Perfect Money, Advcash, PayPal and WebMoney, or provide invoice for payment. Please note that some payment systems may charge a fee.
Cryptocurrency Payments: While we do not accept cryptocurrencies directly, you can use third-party crypto exchanges to convert cryptocurrencies (BTC, ETH, LTC) into fiat currency and make payments through Payeer and other available systems. We do not process cryptocurrency transactions ourselves; all payments are made in traditional currency. Please note that the choice of exchange services is the client's responsibility.
For legal entities: For corporate clients, we are ready to sign contracts for services and provide invoices for payment.
Can you work with existing solutions and make adjustments?
Yes, we can improve existing projects or fix errors. However, we will provide a comprehensive evaluation of the effectiveness of the improvements after analyzing the code and technical structure.
Are there any technical limitations that could affect my project?
This depends on the task. We always choose the most optimal tools and solutions. If there are any technical limitations, we will notify you in advance.
Are there any limitations on revisions after the project is completed?
We provide corrections for minor issues within the agreed project scope, but significant changes may require additional payment.
Do you provide technical support after the project is completed?
Yes, we offer post-project support under a maintenance agreement. The specific terms, cost, and scope of work are discussed individually.
Do you adhere to international development standards?
We follow best practices and international standards (for example, W3C for web development) to ensure high-quality products.
What are the conditions for canceling a project after it has started?
A project can be canceled at any stage, but the refund amount will depend on the amount of work completed at the time of cancellation, as well as the conditions stipulated in the contract.
What should I do if the project doesn't meet my expectations?
We discuss all details and agree on the requirements from the start to minimize any discrepancies. If something doesn't meet your expectations, we are ready to make adjustments within the project scope.
How do you estimate project costs?
We estimate the project based on the complexity of the task, the volume of work, and the deadlines. All estimates and terms are discussed in advance to avoid misunderstandings.