Oxcode

en

Our Services

Reliable technical support and prompt problem resolution for your website are the keys to its stable operation and security. We provide comprehensive services for the support, monitoring, and maintenance of your web solutions.

Our Services

  • 24/7 Support
    Real-time monitoring of your website and prompt resolution of any issues: Realtime server and site monitoring, issue prevention and resolution, incident response, and communication on any arisen questions.
  • Emergency Recovery
    Restoring your website after unexpected issues: Post-hack recoveries, bringing sites back online after crashes, data restoration from backups, rapid bug fixes.
  • Updates and Management
    Regular updates of software and plugins for maintaining security and operability: CMS updates, security patches, testing functionality, replacing outdated modules.
  • Performance Optimization
    We analyze your site's performance and fix any bottlenecks: Page load speed improvement, reducing server response times, database optimizations, caching for enhanced performance.
  • Error Detection and Fixes
    Complete site audit to detect and fix problems: System bug fixes, code error correction, log analysis for issue prevention, database and request error fixes.
  • Backup and Recovery
    We offer automatic backup systems to protect your data: Regular backup configuration, full or partial site recovery, secure storage on cloud or physical servers, data protection from failures.
  • Protection and Security
    We ensure the security of your site from attacks: Firewalls and protective plugins, malware protection, DDoS protection, administrative panel access control, and regular security audits.
  • Technical Consulting
    Support and consulting on IT infrastructure and web technologies: Advice on performance and security improvements, hosting recommendations, technical assistance with new feature implementations.

Our Benefits

  • 24/7 Support
    We are ready to fix problems any time, day or night.
  • Professionalism
    Our team consists of experienced developers and system administrators proficient in a variety of technologies.
  • Transparency
    We provide regular reports on the work performed and openly discuss any arising issues.
  • Cost-effectiveness
    We offer competitive pricing with flexible plans tailored to your business needs and budget.

Support Formats

  • Monthly Subscription
    Continuous technical support for your site over a long period: Ongoing maintenance, software updates, and a dedicated support manager for rapid assistance.
  • One-Time Assistance
    Quick intervention for specific tasks or critical issues: Emergency recovery, bug fixes, hack recovery assistance, consulting, and audits.

How to Get Started?

  • Contact Us
    Describe your problems, and we will offer an action plan.
  • Audit and Evaluation
    We conduct diagnostics of your system and estimate the scope of work needed.
  • Proposal and Agreement
    We offer a detailed action plan with specified costs and deadlines.
  • Execution and Support
    We start resolving issues and continue ensuring the stable operation of your website.
separator

We comply with all legal and regulatory standards and conduct an analysis of the permissibility of solutions in accordance with the current legislation.